Ricky Trivedi
I design interactive products
to help people learn and work in better ways.
Selected Projects
Experience a sample of my work for yourself.
Scenario-based learning for customer service representatives (CSRs).
#conflict-resolution #mobile-first
Tutoring app where design students can connect and work with tutors in real-time.
#design-thinking #product-design #prototype
Coaching course and workshop for high-potential leaders.
#articulate360 #self-paced #on-site
Branching scenarios for customer service representatives (CSRs) working on the floor.
Education
B.S. Information Systems
During my undergraduate studies, I developed a deep interest for human-computer interaction, visual design, and business.
Cert. User Experience Design
I worked closely with designers, developers, coaches, and end-users to design products that users find meaningful and delightful. Lesson Learned: Involve and consider your users in each aspect of the design process since they will, ultimately, be the ones using the product.
M.Ed. Learning Design & Tech
I gained knowledge of learning and motivation principles, user experience (UX) methodologies, and evidence-based research to deliver user-friendly, memorable, and engaging experiences.
My Work
